F.A.Q
Find the answers to the frequently asked questions about how Spanish Faster works.
COMPANY
Spanish Faster is based in Singapore and registered under Learn Faster. We work with a global team of tutors.
We’re a well established education company in Singapore; we’ve been providing tutoring classes since 2005. All our customers are covered by the Consumer Protection Act.
TRIAL/DEMO CLASS
Yes, we do provide a free 25-minute trial lesson or demo class. This gives prospective students a chance to see if they are comfortable with our class and teacher before they sign up.
Sure, you can. We only provide ONE free trial lesson. If you wish to have more trial lessons, you will be billed at our 4-hour rate.
We need minimum 3 working days to set up a free trial lesson.
PAYMENT
We have a Package system. You can select and pay for the package (4 hours, 10 hours or 20 hours) that is suitable for you.
Yes, you can. Our rate will still be based on the 20-hour package which is our lowest rate.
Absolutely. We have a refund policy in place. See section 12 in our Terms.
We accept payment by PayPal, Bank Transfer, Credit/Debit Card, AliPay, WeChat and ATM deposits in selected locations.
TUTORS
A dedicated tutor (the same one who did the trial class) will be assigned to you for your regular classes.
Yes, you can. You’ll just need to tell us your specific requirements, and we will try our best to accommodate your needs.
Yes, all our tutors are Spanish native speakers.. They are rigorously checked and vetted by our Quality Control team before they are hired.
CLASSES
- Our IGCSE Spanish classes are delivered online through Skype or Zoom with a ‘live’ teacher (not pre-recorded videos).
- Our IGCSE Spanish classes are delivered as a customised private lesson (1:1) or semi-private lesson (2:1).
Yes, besides private individual classes, we also provide semi-private (2 students) and small group classes (3+ students).
No, we only work with a regular schedule. So it has to be the same day and time each week.
LEARNING MATERIALS
Our Spanish tutors usually use their own lesson notes. But they can also follow a specific book, the teacher can also follow any book you want. You might need to send a PDF version to the tutor if we don’t have it in our database.
No, all learning materials from the tutor are included in the price.
